Traffic Manager

MediaCross is looking to add a Mid- to Senior-Level Traffic Manager to our dynamic team in St. Louis.

MediaCross is a team of creative, inquisitive, strategic thinkers who are committed to helping our clients reach their goals. We’ve received national awards for our work in recruitment marketing, with our client base ranging from branches of the US military to higher education institutions. 

We are seeking a confident and experienced Traffic Manager for our team in St. Louis, to traffic projects both internally and externally through our full-service agency. The goal? To keep things moving under pressure, on deadline and on budget. This position may be called a Project Manager by other organizations. 

As the Traffic Manager, you will report directly to the CEO, and will be expected to direct the workflow and mediate between our various teams to ensure priority deadlines are clearly set and met. You’ll need to be insanely organized, have a keen eye for detail, and effectively juggle multiple responsibilities. You’ll also need to be adaptable and have the confidence to tell it like it is, with a diplomatic touch.  

  • Family-style, small office environment
  • Dog-friendly office
  • Competitive Salary
  • Employer-provided medical, dental, vision, basic life insurance and short-term and long-term disability
  • FSA Plan
  • 401K plan
  • Monthly phone reimbursement
  • Competitive Paid Time Off
  • Volunteer Time Off
  • Paid holidays

  • Traffic all projects, internal and external
  • Independently mediate between various teams to ensure priority deadlines are clearly set and met
  • Review current and future timelines and job statuses with necessary team members
  • Reschedule project timelines based on new or changing priorities, and ensure changes are clearly communicated and understood by all parties
  • Manage the freelance pool and identify and effectively communicate freelance needs, including cost estimates and timelines. Additionally, you will be integral to the freelancer’s transition into our workflow – getting them up to speed on internal processes and connected to internal tools needed for the job.
  • Work with external vendors to request production cost estimates and develop production schedules
  • Report to leadership about current workflow, and communicate any possible issues such as workload, timelines or resource needs
  • Work with account service team on preparing and submitting individual project reconciliations that look at budgeted vs. actual time used
  • Manage our time tracking solution, running project-level reports and reporting to leadership on projected vs. actual working hours
  • Be responsible for running semi-weekly project status meetings (i.e. Stand Up) with the team and confidently address any concerns re: workflow or timelines
  • Create the schedule for new jobs and open all jobs in our trafficking toolset. Traffic manager will also be responsible for job archival.

  • Four-year degree in communications, business or related field
  • Four to seven years of experience in a traffic manager or project manager role within a corporate communications or agency environment
  • Experienced and confident communicator with the ability to handle stressful situations judiciously and empathetically
  • Strong knowledge of and experience using Basecamp and other web-based project management tools
  • Strong project management / trafficking skills and understanding of project workflows
  • Understanding of print production processes and terminology, and understanding of the creative process preferred
  • Successful experience in evaluating reasonability of timelines for project deliverables and deadlines
  • Experience and proven success in a deadline-driven environment or an environment where a high degree of self-motivation was necessary
  • Excellent verbal and written communication skills, including a keen eye for spelling and grammar
  • Impeccable attention to detail, accuracy and timeliness
  • Strong interpersonal and team building capabilities
  • Ability to take on multiple projects and work in a flexible environment
  • Adept at thinking on his/her feet
  • Experienced with MS office, with strong experience in Excel

To apply, use the form below. Please upload a cover letter and resume.